CrenoSync

In every plan

Find a group with four digits

Today and the coming games, in order. Search by date, booking number or the last four digits of a phone, then change the booking, add a payment or refund a deposit, on the same screen.

Admin portal tabs: Bookings

What you can do

Every booking, one screen

Today and what’s coming

Bookings by day and time, with the group, the room, the status and the balance due. Completed bookings hide themselves, unless you want them.

  • Balance due on each line
  • Status at a glance
  • A walk-in booking in a few seconds
Bookings: today and the coming games Example

Four digits are enough

A customer at the desk says their name is Gabrielle? Type the last four digits of their phone: their bookings come up, with the day each one is for.

  • Phone, date or booking number
  • Every booking of that person
  • Canceled ones marked
Bookings: a search by the last four digits of a phone Example

Open, change, pay, refund

Change the group or the status, see the promotion used, add or correct a payment, refund an online deposit through the payment provider, or open the booking in the POS.

  • Payments and their provider
  • One-click deposit refund
  • Status, group and notes
A booking’s details with its payments Example

An example Example

A group that comes back

A call at the desk, and the booking found and moved in a minute.

  1. 11:20 AM

    Simon calls: his group of six needs another time. Sam types 0112, the last digits of his phone.

  2. 11:20 AM

    Two bookings come up; Sam opens tomorrow’s, deposit paid.

  3. 11:21 AM

    Sam changes the group from 6 to 5 and saves: the balance due updates.

  4. 11:22 AM

    At arrival, the booking opens in the POS in one click, deposit already deducted.

On a phone

At the door, on a phone

The list and the search work on a phone, for the game master who welcomes groups.

Bookings on a phone Example

What you set

What staff can do

  • Read or change bookings, by access
  • Refund, only with the refund access
  • Walk-in bookings
  • Payment methods recorded
  • Notes on a booking

Questions

Which payment providers can refund?

Deposits paid through Doura, Moneris or Stripe; Helcim is planned. A payment taken by hand is corrected by hand.

Can a canceled booking free its time?

Yes: canceling frees the time for other customers.

See it with your rooms

Want the tour with your own business?

We show you the site and the admin portal set up with your rooms, rates and schedules, in French or English.