CrenoSync

In every plan

Law 25, built in

Find everything you keep about a person and produce a report in one click. Keep your breach register and see who did what. Personal information is stored encrypted, in your business’s own database.

Admin portal tabs: Privacy (Law 25)

What you can do

Answer a request in minutes

One search, one report

An email or a phone number finds that person’s bookings, applications, contact messages and staff accounts, with the policies they accepted. Generate the PDF to answer an access request.

  • Bookings, messages, applications
  • Policies accepted, with versions
  • A PDF report
Privacy (Law 25): a person’s bookings found by email Example

The breach register

Record each incident: what happened, its severity, the people concerned, the dates, whether the Commission d’accès à l’information was told, and how it was resolved.

  • Severity and people concerned
  • Dates of discovery and notice
  • Resolution
Privacy (Law 25): the breach register Example

Audit logs

Who viewed or changed what, and when: sign-ins, bookings opened, privacy searches. Filter by action, type and dates.

  • Every view and change
  • By person and date
  • Filters
Privacy (Law 25): the audit log Example

An example Example

An access request

A customer asks what the business keeps about them.

  1. 2:00 PM

    Félix writes to ask for his personal information.

  2. 2:05 PM

    Camille searches his email in Privacy (Law 25): five bookings, the policies he accepted.

  3. 2:06 PM

    She generates the PDF report and sends it to him.

  4. 2:06 PM

    The search itself is recorded in the audit log.

What you set

What you set

  • How long bookings’ personal information is kept
  • How long applications are kept
  • Who may search and see the logs
  • Your privacy policy, versioned

Questions

Where is the information kept?

In your business’s own database, separate from the other businesses, with names, emails and phone numbers stored encrypted.

Is information deleted?

Yes, after the retention periods you set: a nightly task removes what is due.

See it with your rooms

Want the tour with your own business?

We show you the site and the admin portal set up with your rooms, rates and schedules, in French or English.